IT Services
IT services are most commonly outsourced to India due to the resources available in the country. We provide you with experienced and skilled technical graduates so as to resolve and support you in various IT parameters of your organization and offer services like Remote Management, Networking Solutions, Helpdesk & Hotline Services and Database Management.
Remote Management - IT Technical Support Engineer
The importance of customer support is increasing, so hiring an MecGraphIT technical support engineer is a wise business decision. You’ll have access to trained professionals at a fraction of the cost of hiring local staff.
Our highly skilled and experienced support engineers provide you with solutions that are easily scalable to meet your demands.
Tech support engineers are able to assist you with:
- Software usage/problems support
- Application/desktop queries
- Installation support
- Connectivity problems
- Troubleshooting support
By using our tech support engineers to efficiently handle your IT support tasks, your internal staff can focus on the business’ core competencies, helping to improve the overall growth of your business.
MecGraphIT IT support engineers are incredibly responsive and will provide your business with monitoring of your systems, full disaster recovery planning and testing, IT audits and strategies, software and hardware updates.
Networking Solutions
Setting up and running an office in today’s modern society requires more than just desks and filing cabinets. The nature of modern business is increasingly online, which means you need to create and maintain a reliable IT infrastructure to ensure your success. This project requires more than technical consulting specialists, webmasters, software developers, and other professionals, but needs the knowledge and skills of an offshore network engineer.
When you hire network engineers you need to be confident, they can handle everything involved with setting up your network from designing to building and maintaining your business’s IT infrastructure. The expertise doesn’t stop there, network engineers work continually protect the network from threats and ensure easy, seamless integration with other components and new hardware as technologies evolve.
With MecGraphIT, hiring becomes scalable, starting with one or two network engineers depending on your requirements. Whatever the size of the project or the industry you’re in, MecGraphIT is ready to provide you with top-quality IT network engineers that fit your needs.
Helpdesk & Hotline services
In this segment we provide technical expertise in managing your service helpdesk and hotline services for your consumer calls, e-mails and chats. We understand that customer Satisfaction plays a major role in business development and hence do not compromise in handling your customers in answering their queries on time.
Database Management
We require a database in order to manage bulk data in an organized manner in which the data can be stored and accessed electronically. A Database Management System gives the users an opportunity to read, create, update and delete data in a database. This makes the accessibility easy in handling bulk data. We intent to provide services in the segment of DBMS.
Got any Questions?
Call us Today!
- +91 9393 088 419
- +49 1590 642 5423
- info@mecgraphit.com